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Delivery options

Sellers offer a range of delivery options, so you can choose the one that’s most convenient for you.  Many sellers offer free delivery.

You can always find the postage cost and estimated delivery date in a seller’s listing.  You'll then be able to see a full list of delivery options during checkout. These can include:

 

  • Express delivery

  • Standard delivery

  • Economy delivery

  • Free local collection from seller

You can still shop on eBay.ie if you're located outside of Ireland. Sellers will let you know if they offer international postage, along with an estimate of the postage cost, on their listing. Keep in mind that in this case you may be responsible for additional charges, duties or taxes because of customs requirements in your country.

When you shop on eBay.ie, you also have access to sellers from around the world. You'll be able to see the location of an item, as well as postage costs and an estimated delivery date, on the listing. You can also find out whether any duties and taxes are included with the item price.

Here are a few delivery tips when you shop with us:

Keep an eye out for tracked postage offers from US sellers.

Our US-based sellers often send parcels fully tracked, for that extra peace of mind. We'll let you know when your item has been dispatched and how you can track it by email and from My eBay.

 

Double check your preferred delivery address.

Make sure you're having your item sent to the right place. You can update your preferred delivery address in My eBay or during checkout. If you change your mind or use the wrong delivery address, contact the seller within an hour of your purchase. If the seller hasn't dispatched your item yet, you can request that they cancel your order. If it's been over an hour, or if the seller has already sent the item, you'll need to contact the seller for other options.

 

Find out if your items can be packaged together for a postage discount.

Many sellers offer this on their listings, but feel free to get in touch with the seller and ask if you're not sure.

 

Follow your parcel's status and tracking information.

Some sellers update you to let you know when they've dispatched your item. They also provide tracking information for your purchase, which you can find in your Purchase History in My eBay.

 

Remember, we've got you covered.

Most purchases go well, but in case something goes wrong:

 

  • First get in touch with the seller from My eBay. Most sellers will fix the problem straight away.

  • If you're not happy with the seller's response, let us know and we'll step in to help resolve any issues. Find out more about eBay Money Back Guarantee.

Contact Customer Support

If you have an additional question about this subject, please email us at Customer Support.
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