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Electronically delivered items policy
![]() Electronically delivered items need to be listed in the Everything Else > Information Products category in the classified ad format. Due to the nature of electronically delivered goods, extra care needs to be taken to prevent intellectual property infringement and minimise risks for buyers. What is the policy?Electronically delivered items that are not allowed, include:
Electronically delivered items need to be listed in the Everything Else > Information Products category in the classified ad format. If the classified format isn't available on the seller's eBay site, electronically delivered items are not allowed. Exceptions to this policy include electronically delivered:
Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account. Why does eBay have this policy?This policy protects buyers from purchasing unauthorised digital items. Contact Customer Support | ![]() | Contact usHave a question? We can help. Ask eBay membersGet help from other eBay members. Visit the Answer Centre to post a question. Related Help topics |