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Condition of returns policy
Items must be returned in the same condition in which they were received. Buyers may be liable for loss in value of the item if it's returned in a different condition, or if the item is not packaged securely to prevent damage in shipment. In the event that an item is not returned to the seller in the same condition the seller may deduct the amount of loss and give the buyer a partial refund.
This applies when the loss in value is due to handling of the goods which was not necessary for checking the condition, properties, or mode of operation.
What are the guidelines?
Returned items that do not meet the below criteria may be subject to partial refund of the item's value. To be eligible for a return the exact item you purchased must be returned.
We want to make sure eBay is a fair place to sell. In order to make eBay a fair place to sell, we hold our buyers to certain standards. When buyers do not follow these standards we take action on our buyers and we protect our sellers.
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