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eBay Shop newsletters
Creating Shop newsletters is a great way to communicate with your buyers. You can let them know about your sales or promotions, new products you're selling, and help build a community of repeat customers.
Designing eBay Shop newsletters
Our design templates help you create your Shop newsletter. You can choose from a welcome email template for new buyers or a Featured Listings template to let buyers know about the items you're selling.
Based on the template you select, we'll add standard text and feature items from your Shop.
Here's how to design and send an eBay Shop newsletter:
Your buyers can receive up to one newsletter from you each week. Your email will go out to your subscribers on the same day of the week each week, based on the frequency you select, and you can also choose weekly, fortnightly, or monthly.
Tip: You'll be able to check when the email was created and when it was last sent by selecting Shop Newsletter in Seller Hub. Ad-hoc emails have a status of "Sent" and recurring emails have a status of "Active".
Tips for creating eBay Shop newsletters
Consider the following tips when you're creating your Shop newsletter:
What your Shop newsletters can't include
Your Shop newsletters can't include:
Have a question? We can help.
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