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Ending Your Listing Early

If you cannot complete your listing as planned, you can end your listing via the End My Listing Early Form. Remember to select "Cancel bids and end the listing early". All bids will be cancelled automatically and the bidders informed. Valid reasons for ending a listing early include:

  • You accidentally listed the same item more than once.

  • You made an error in the starting price or reserve amount.

  • You made an error in the listing that you couldn't correct. Please note that Insertion Fees are generally non-refundable so you should try to Edit Your Listing instead of closing it early.

  • You lost or broke the item.

  • Items have been listed on your account without your consent. See Account Theft for more information.

We strongly discourage sellers to end listings early because it undermines the trust buyers have in the eBay platform. eBay buyers are told that their bids are binding. Equally, buyers expect the auctions they bid on to conclude successfully.

If you end an auction early and buyers have already placed bids, you may be charged a fee. This fee is the same as a final value fee, based on the item price when you ended the auction.

You won't pay a fee if you cancel your auction within the first 24 hours of listing your item, or if we have to end your auction.

Ending a listing early for the following reasons is prohibited as it is considered fee avoidance:

  • Cancelling bids and ending a listing early because the reserve price hasn't been met to avoid reserve fees. See Reserve Price Policy.

  • Cancelling bids and ending a listing early in order to sell the item off-eBay. You should be aware that as well as avoiding fees, you risk fraud by selling items off the eBay website. If a member writes to you to ask you to sell away from the eBay website, please report them to us.

Note: It is acceptable for sellers to end a listing early and sell an item to the highest bidder at their current bid price. Bidders are permitted to contact sellers with requests to end a listing early for this reason; however, sellers are under no obligation to do so. To end a listing and sell to the current high bidder (at their current high bid), go to the End My Listing Early form and select "Sell to the high bidder".

You can't end a listing less than 12 hours before the end of the listing if the item has a winning bid:

  • You may cancel bids, but not end the item unless you are selling the item to the high bidder. To do this, go to the End My Listing Early form and select "Sell to the high bidder".

  • You can't add to or change the item description.

If the item becomes unavailable during the last 12 hours of the auction (for example, you break it) you must contact the high bidder or buyer and explain what happened. You can get a Final Value Fee Credit if you and the buyer must confirm you mutually agreed to withdraw from the purchase.

Learn more about Ending an eBay Motors Transaction Early.

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