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Reviewing your invoice

Your monthly invoice summarises your billing activity as a seller. The invoice provides details about the amount due as well as any payments, refunds, discounts, credits, and fees that were applied to your account during the billing cycle.

How to display any invoice

You can view any invoice from the last 18 months.

To display an invoice:
  1. Go to My eBay > Account.

  2. In the Invoices box, from the Select Invoice drop-down menu

  3. Click Go

What's in your invoice

Your invoice is divided into 4 sections.

  • Account summary: This section provides an overview of your invoice and summarises any new billing activity since your last invoice, such as new fees, other charges related to your selling and buyer reimbursement, credits, or promotional savings and shows your new amount due.

    If the total amount due is £1.00 or greater, it will be charged to the automatic payment method you chose for your account. Learn more about automatic payment methods

  • Tax summary - for sellers residing in the EU: This section provides a breakdown of the new charges into non-taxable and taxable, respective VAT and the total amount.

  • Announcements, Notices and Helpful Links: This section contains notices, announcements, and links to account information, fee calculators and explanations, as well as other information related to your selling activity.

  • Billing details: This section displays the individual payments, refunds, discounts, credits, and new fees (including VAT where applicable for UK sellers, excluding VAT and showing the applicable VAT rate for sellers in an EU country other than the UK) that make up the total amount due. If you sell a large number of items and find that this portion of your invoice is too long or detailed, consider switching to a summarised version of your invoice. Learn more about changing your invoice format

Why the amount due can differ from the amount charged

Sometimes, there can be a slight difference between the total amount due on your invoice and the amount that’s charged to you. This can occur because between the time your invoice is calculated and the time the payment is processed we apply any credits to your account that occur, such as payments and item-based credits, but we don’t include any new charges. Those new charges will appear on your next invoice.

If you don’t want to apply your credits to your automatic payment amount, you can change your seller billing preferences in My eBay. With this change, any credits applied to your account after we create an invoice will apply to next month's invoice amount.

To change how we apply credits to your payment:
  1. Go to > My eBay > Account > Site Preferences.

  2. Under General Preferences, locate Seller billing preferences and click the Show link

  3. Select either Apply only recent payments to automatic payment amount or Apply recent payments and credits to automatic payment amount

  4. Click Apply

This setting does not affect payments, which will always be deducted from your automatic payment amount

Why you might see a rounding adjustment

Your account balance can appear to be off by a few pence when compared to a manual calculation of your invoice line items. This is because we round off final value fees, which sometimes contain a fraction of a penny.

What to do if your account balance is past due

If your account balance is past due, you can make a one-time payment to pay your balance in full.

If you've set up an automatic payment method and your account balance is past due, you might need to update your automatic payment method.

Contact Customer Support

If you have an additional question about this subject, please email us at Customer Support.
If you would like to ask a question on another subject, please use the Contact Us page.

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