The basic cost of selling an item is the insertion fee plus the final value fee, plus fees for any optional features and services you may use. Learn how the fees are calculated.

Solve a problem

Check that you entered your credit card number correctly, and that your name matches the name on your credit card account. If that doesn’t work, contact the card issuer.

We may send you email reminders to update your card before it expires. Make sure you know how to tell if an email is really from eBay..

Reinstate your account by paying the balance in full. Find out how to reinstate your account.

Your account activity page lists each of your fees, along with a description of what they’re for. If you still don’t understand a charge, you can contact us.

When you list an item to sell, we need a valid credit card on file for your account, even if you’ve used other payment methods in the past. We charge your credit card to pay your seller fees if you specify that card as your preferred payment method.

If you haven't recieved a final value credit for a closed unpaid item case, double-check your account activity page. Compare the reason that you closed your unpaid item case against our Final Value Fee credits list, since not all reasons result in a credit.

For credit card and bank account payments, make sure that the account currently on file for automatic payments is the same one you last used to pay the account. When you have confirmed your registration information, go ahead and request a refund.

Automatic payments are charged to the payment method on file at the time of invoicing. You can stop the automatic payment by submitting an immediate onetime payment in full for the invoice 5 days or more in advance of the automatic payment, otherwise the automatic payment occurs as scheduled.

You might have made a onetime payment around the time we automatically charged your payment method on file for your invoice amount. If you've made a duplicate payment, you can request a refund of your seller fees.

Review PayPal's fees page for more information.

Help topics

About our fees

Fees for selling on eBay
Find out what it costs to list and sell items.

Fees for business sellers
Different fees apply for sellers registered as a business.

Fees for selling on eBay Motors
Selling a vehicle, part, or accessory? Learn about the fees for selling on eBay Motors.

Fees for eBay Shops
For a monthly subscription fee, you get an online store and qualify for reduced fees for Shop Inventory listings.

Fees for Classified Ads
Find out what it costs to place an ad for an item, service, or property.

Paying your fees

Paying your seller fees
Find out how to pay your fees and when payments are due.

Viewing your account activity
See your current balance, along with any fees, credits, or payments applied to your account.

Making sense of your invoice
Find out what your invoice means and how to get more detail.

Payment due dates
Learn about your invoice billing cycle and automatic payment cycle.

Making a one-time payment
Even with an automatic payment method on file, sellers can use PayPal or other method to make a one-time payment.

Setting up automatic payments
Learn how to set up or change your automatic payment method.

Updating your credit or debit card information
Sellers can use My eBay to keep credit and debit card information current.

Solving credit and debit card problems
Sometimes we request information if there are any credit or debit card issues. Make sure such requests are from eBay and not spoof (fake) emails.

Changing your billing currency
Select your preferred currency to pay your seller fees.

Receiving credits & refunds

Requesting a refund
You can request a refund if your credit balance is greater than $1.00.

Receiving insertion fee credits
If your item doesn’t sell and you relist it, you might qualify for a credit.

Requesting final value fee credits
In some circumstances we’ll credit your account for these fees.

eBay for Charity fee credits
We’ll credit part of your Insertion and Final Value fees when you donate to a charity.

Contact us

Have a question? We can help.

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.

Shortcuts

View your account status

Make a one-time payment

Set up automatic PayPal payments

Rules & policies

Avoiding eBay fees policy

Multiple listing fees avoidance

Shop by category

Seller fees & invoices

Top questions