Search the Help pages (Does not search for items or products) Search Help Pagestips
Enter your Help search terms here (Example:'contact seller')

Seller fees & invoices

The basic cost of selling an item is the insertion fee plus the final value fee, plus fees for any optional features and services you may use. Learn how the fees are calculated.

Solve a problem

Check that you entered your credit card number correctly, and that your name matches the name on your credit card account. If that doesn’t work, contact the card issuer.
We may send you email reminders to update your card before it expires. Make sure you know how to tell if an email is really from eBay..
Reinstate your account by paying the balance in full. Find out how to reinstate your account.
Your account activity page lists each of your fees, along with a description of what they’re for. If you still don’t understand a charge, you can contact us.
When you list an item to sell, we need a valid credit card on file for your account, even if you’ve used other payment methods in the past. We charge your credit card to pay your seller fees if you specify that card as your preferred payment method.
If you haven't recieved a final value credit for a closed unpaid item case, double-check your account activity page. Compare the reason that you closed your unpaid item case against our Final Value Fee credits list, since not all reasons result in a credit.
For credit card and bank account payments, make sure that the account currently on file for automatic payments is the same one you last used to pay the account. When you have confirmed your registration information, go ahead and request a refund.
Automatic payments are charged to the payment method on file at the time of invoicing. You can stop the automatic payment by submitting an immediate onetime payment in full for the invoice 5 days or more in advance of the automatic payment, otherwise the automatic payment occurs as scheduled.
You might have made a onetime payment around the time we automatically charged your payment method on file for your invoice amount. If you've made a duplicate payment, you can request a refund of your seller fees.
Review PayPal's fees page for more information.

Help topics

About our fees

Paying your fees

Receiving credits & refunds

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.