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Reporting Intellectual Property Infringements (VeRO)

The Verified Rights Owner (VeRO) Programme has been developed to facilitate cooperation between eBay and rights owners protecting their intellectual property rights.

Highlights of the program include:

  • Fast removal of listings reported to eBay by over 5,000 intellectual property rights owners.

  • Proactive monitoring and removal by eBay of listings that violate eBay policies designed to prevent the listing of infringing items on eBay.

  • Ability to save searches and have the results emailed to you through Favourite Searches.

  • Suspension of repeat offenders.

  • Cooperation with rights owners seeking personal information on alleged infringers.

Because intellectual property owners are ultimately responsible for protecting their intellectual property, and eBay isn't an expert in an intellectual property owner's rights, we need your help in identifying listings that you believe may infringe your rights.

How to report a listing to eBay

The following steps are for reporting a listing to eBay. Only the intellectual property rights owner can report of potentially infringing items or listings through eBay's VeRO Programme. If you are not the intellectual property rights owner, you can still help by getting in touch with the rights owner and encouraging them to contact us.

Step One:

If an item or listing infringes on your intellectual property rights, you can report the alleged infringement by submitting a Notice of Claimed Infringement (NOCI) to the eBay VeRO program. The NOCI is located here.

Once you've downloaded the file, provided the requested info and signed it, you can email it to us. After your initial report has been processed, we will provide you with information on how to submit additional reports, if necessary, through other electronic means.

Note: You will need Adobe® Acrobat Reader to view and print our NOCI form. You can download a free copy at Adobe's website.

Step Two:

We encourage you to educate eBay users about your products and legal positions by creating a VeRO Participant page. We have found that many of our users cease listing potentially infringing items when presented with such information.

Learn how to set up your VeRO Participant page. Once you have posted your VeRO Participant page, send us an email and we will include it in our list of VeRO Participant pages.

Email us for more information.

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