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cadetdirectltd

cadetdirectltd

93K items sold
1.9K followers
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cadetdirectltd
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Webbing Sets, Vests & Rigs

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About us

Cadet Direct is a successful company that has quickly established itself as a leading UK supplier of military uniform, clothing, footwear and equipment to those serving in the UK’s Regular, Reserve and Cadet Forces. We specialise in supplying the ACF, CCF, ATC and SCC.
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Location: United KingdomMember since: 24 Sep, 2007Seller: cadetdirectltd

Business details

Business name: Cadet Direct LimitedFirst name: JamesSurname: MundayAddress: Unit 4, Jarvis Brook, 5 Sybron Way, Crowborough, East Sussex, United Kingdom TN6 3DZPhone number: 01892603478Email: customerhelp@cadetdirect.comVAT number: GB 751847510CRN: 03883919

Feedback ratings

Last 12 months

Positive1,717- positive Feedback in last 12 months
Neutral6- neutral Feedback in last 12 months
Negative1- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
4.7
Delivery time
5.0
Communication
5.0

Seller Feedback (30,607)

  • -***u (185)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    What a seller and what a product. Ordered the wrong size rang the seller bought another and arrived less than 12hrs later return all sorted too. Couldn’t recommend more. Amazing quality. Amazing customer service and excellent value for money.
  • s***3 (7)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Absolutely terrible! I had ordered a MOLLE Osprey webbing belt, and it first was mistaken for an order belonging to someone else - no problem, mistake at the warehouse. I send a message asking where my parcel has gone to, before they come back eventually to me to say they’re going to ship my parcel. I then receive a belt that doesn’t fit the description of the picture on the listing, and again they spend 2 days deciding whether or not to respond to me again! Terrible service DO NOT EVER USE
    Reply from: cadetdirectltd- Feedback replied to by seller cadetdirectltd.- Feedback replied to by seller cadetdirectltd.
    Apologies for the issues with this order, we have already started retraining the staff involved. We responded to your messages at the first chance we had after coming back into to work after the weekend.
  • e***e (1962)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Awesome service - I asked if they could be sent quickly for an event I am attending and they came in swift time! Quality is perfect snd in great condition. Good value and appearance as described. Thanks!
  • w***a (210)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    item as described, 44 cm collar. new and well packaged, and can be used with button-on collars! Good value for money, would used again. The sleeves were a bit longer than expected. Very quick correspondence and delivery.
  • _***r (301)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great quality item and fantastic value to, really well packaged , great communications and condition was exactly as it was as described
  • 0***. (266)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item sent. Finally arrived 5 days later than expected. Messaged them (1 day after due) to ask where it was to get a short and frankly curt response. Will not deal with again.. disappointed cadet direct !! . Please use a delivery method to have items on time. I've paid £2.99 for this..
    Reply from: cadetdirectltd- Feedback replied to by seller cadetdirectltd.- Feedback replied to by seller cadetdirectltd.
    Apologies, we used a service that cost us more than you paid in postage, unfortunately the delay was outside of our control and was due to new policies from the courier used
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