A small business based in Brisbane with a great range of paper craft products including dies, stamps, embossing folders and more. With products sourced worldwide we stock well know brands like Catherine Pooler, Hunkydory, Couture Creations, Karen Burniston and Lawn Fawn amongst many many others.
While the item description is correct and as described, the documentation for customs was incorrect and prompted customs to charge the VAT again at a higher rate + processong fees, but this VAT was already paid upon checkout.
eBay refuses a part of the original VAT amount of 9.81€ while local post charged 11.81€ plus a processing fee of 19.50€ - all of which should not have happened if eBay had properly initiated the IOSS documentation.