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directfits

2.2K items sold
46 followers
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DIESEL PARTICULATE FILTERS

About us

The shop mainly consists of DPFs and Cats that we manufacture. There are a few items which are just sold as clearance items of various things.
Location: United KingdomMember since: 28 Jun, 2012Seller: directfits

Business details

Business name: CATS AND PIPES LTDFirst name: adiSurname: SMITHAddress: MERLLYN OFFICES, CH8 8PZ BABELL, United KingdomFax number: 01352 720004Email: order@catsandpipes.co.ukVAT number: GB 709438028

Detailed seller ratings

Average for the last 12 months

Accurate description
4.6
Reasonable postage cost
5.0
Delivery time
5.0
Communication
4.6

Seller Feedback (1,069)

m***c (196)- Feedback left by buyer.
Past month
Verified purchase
Happy with my purchase. Item as described. Arrived quickly, in very good condition, wrapped in shrink wrap, provided with a few studs. Works as it should after fitting.
i***i (1016)- Feedback left by buyer.
Past month
Verified purchase
Not quite a 100% fit, but easily altered with minimal fuss. Fits like a dream now
s***s (295)- Feedback left by buyer.
Past month
Verified purchase
A+
m***e (180)- Feedback left by buyer.
Past 6 months
Verified purchase
I would stay clear of this seller. The exhaust they sent out had 2 faults. First fault was that one piped section of the exhaust had been welded on back to front and the end of the pipe had no pipe for the fire ring to fit on. I opened up a return request and the closed it down, not allowing me the opportunity to return the item even though I sent picture evidence of the manufacturing faults. I have also just found out that they were taken to court in recent times for quality issues. Beware!
Reply from: directfits- Feedback replied to by seller directfits.- Feedback replied to by seller directfits.
The customer messaged to say he had "figured it out "after many messages reagrding fitment of the part. We therefore closed the case. Never mentioned about not returning the part. The problem was the customer didnt know how to use ebay to return it and nothing to do with our service. I think our 100% feedback over the last 10 years speaks for itself really. Sometimes the buyer is actually at fault unfortunately but never mind. You decide.
r***r (621)- Feedback left by buyer.
Past 6 months
Verified purchase
Thanks very much, easy transaction, product as described
p***p (4013)- Feedback left by buyer.
Past 6 months
Verified purchase
BRILLIANT ! Great item - super-fast delivery - well packed - thank you !