Love this dress - fast ship, great condition, very happy!
i***e (41)- Feedback left by buyer.
Past 6 months
Verified purchase
Lovely antique jacket. The package took a while to arrive, but other than that I'm quite satisfied. Thank you
0***o (188)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller unwilling to offer partial refund after failing to secure the package for delivery. Arrived damaged, and due to the nature of the one-of-a-kind antique, there’s no opportunity for replacement. Seller only offered to give full refund after requesting I send it back so they can file a claim, which saddles the buyer with shipping costs and time wasted. Maybe this policy works for run-of-the-mill purchases but as with this antique, the intent wasn’t to buy and send it back for fun.
Reply from: rockpaperpossum- Feedback replied to by seller rockpaperpossum.- Feedback replied to by seller rockpaperpossum.
This piece was packaged for me by a professional art handler who works for a major museum, and insured at my own expense. Buyer left piece at post office for a week, claiming they lost it (post office disputes this), and then said it was damaged. Buyer asked for the ubiquitous “partial refund” without providing photographs. I offered a full and free refund upon return, however buyer wanted to keep the item AND get an additional discount.
s***4 (162)- Feedback left by buyer.
Past 6 months
Verified purchase
As described....AAAAAAA+++++++Seller...Great communication.Gladly come back again!!..Thank You!!