Industrial_controller

Seller Feedback (60)

• *****- Feedback left by buyer.

  Past year

  Verified purchase

  Originally I received only one of the stated quantity of 3 relays. However the seller was proactive in apologizing for the warehouse shipping error and made good on the shorted quantities. Very satisfied with the transaction with this seller.

  Reply from: industrial_controller- Feedback replied to by seller industrial_controller.- Feedback replied to by seller industrial_controller.

  Hello friend, We sincerely apologize for the oversight that resulted in 2 products being missed due to a warehouse error. Could you kindly assist us in updating the comment? We will promptly arrange for a replacement and deeply regret any inconvenience this may have caused.

  Follow-up from: *****- Feedback followed up on by buyer.- Feedback followed up on by buyer.

  Seller has reached out about the shortage of 2 relays and apologized for the warehouse error and sent me the two missing items. I have since received the package with the replacements. Very please with the sellers outreach and quick response.
• m***s (384)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Very good seller. Fast shipping
• a***d (84)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Greater seller and really good customer service. Good value to.
• p***r (15)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  You are just confirming what I mentioned in my review. You are selling something that you have no way of shipping. If you can’t ship it, then don’t offer it, because all you’re doing is wasting the customer’s time.

  Reply from: industrial_controller- Feedback replied to by seller industrial_controller.- Feedback replied to by seller industrial_controller.

  Firstly, thank you for your feedback.We would like to clarify a few points regarding the evaluation you provided:You did not communicate or confirm with us before placing your order, and your request to purchase appears to be entirely fictional.We promptly sent you pictures of the physical product as soon as we received your order, confirming that the product is indeed in stock at our warehouse.The purpose of this message is to inform you that the size of the product exceeds the limits of l
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  received
• 5***i (115)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Communicates well