Rookplc

Seller Feedback (216)

• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Dear partner, we were shocked to receive Keyence scanners that were of very poor quality, like they were done in someone's garage. In the photos you can see that even the labels are different form what we had ordered previously from other Suppliers. We have been buying Keyence scanners for 6 years and never have received something bad like what you sent to us. Maybe you have changed the labels, or something other.

  Reply from: rookplc- Feedback replied to by seller rookplc.- Feedback replied to by seller rookplc.

  Dear Customer, we sincerely apologize for the quality issue. Your feedback is taken seriously. We’ve launched an investigation and will improve quality control. The items were genuine Keyence; label variations may occur due to manufacturing updates. We regret this experience and value your trust.

  
• 0***2 (74)- Feedback left by buyer.

  Past month

  Verified purchase

  As described. Will do business with again.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  The seller is very professional and solved my problem, thank you very much
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Item perfectly matched description, fast shipping, A+++++++
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Good products & fast shipping!! thank you!
• 5***5- Feedback left by buyer.

  Past month

  Verified purchase

  Great seller with quick shipping.