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Sweet-Tops

Sweet-Tops

56K items sold
1.5K followers
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About us

Sweet Tops is the most trusted suppliers of edible printing paper, edible cake toppers, stand-up cakes, personalised ribbon, transfer paper and Direct to Garment Prinnting. We aim to offer a first class service in terms of product quality, service and value for money. We pride ourselves on excellent customer service and superfast delivery! If you would like a bespoke designing and making just for you, please contact me for more details. FIND US ON FACEBOOK please search for Sweet-Tops Chesterfield and like our page for updates.
Location: United KingdomMember since: 25 Mar, 2006Seller: sweet-tops2013

Business details

Business name: Sweet TopsFirst name: CatherineAddress: 20 Tollbridge Road, S43 3BL CHESTERFIELD, United Kingdom

Feedback ratings

Last 12 months

Positive655- positive Feedback in last 12 months
Neutral28- neutral Feedback in last 12 months
Negative20- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
4.7
Communication
4.8

Seller Feedback (13,022)

o***a (491)- Feedback left by buyer.
Past month
Verified purchase
Sent me an incorrect order (wrong age, didn't do personalisation I requested), did not respond to resolve despite me trying to do so with them. So now out of pocket with incorrect item with no means to sort with them...
Reply from: sweet-tops2013- Feedback replied to by seller sweet-tops2013.- Feedback replied to by seller sweet-tops2013.
Hi There, We did reply to your message and did send the cake topper with the correct personalisation as I double checked the information you sent. The only thing is you wanted the wording different and we couldn't do this and I wasn't discussed prior to ordering.
b***n (421)- Feedback left by buyer.
Past month
Verified purchase
This seller dose not listen to what you ask and dosent respond in reasonable time.will never use him again.
Reply from: sweet-tops2013- Feedback replied to by seller sweet-tops2013.- Feedback replied to by seller sweet-tops2013.
Hi there, Really sorry that you are not happy that we've not got back to you asap, unfortunately due to the overwhelming amount of messages we are receiving is causing delays with me replying in a timely manor. I am trying to recifty this however its not a quick fix
n***a (84)- Feedback left by buyer.
Past month
Verified purchase
Looks fantastic. Fast delivery. Thanks
l***l (1679)- Feedback left by buyer.
Past month
Verified purchase
Thank you Ryan, we are so very pleased. Another great personalised design, absolutely brilliant. Special thanks for all your help.
k***l (573)- Feedback left by buyer.
Past month
Verified purchase
Thankyou very happy great item and service
o***v (1528)- Feedback left by buyer.
Past month
Verified purchase
Great
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