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thecrystallodge

thecrystallodge

9.4K items sold
511 followers
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Christmas ornaments

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About us

The Crystal Lodge is the home of retired Swarovski crystal. We are the UK's premier secondary market company. We only sell perfect, mint condition genuine Swarovski crystal with its original packaging. Our Ebay shop represents a small proportion of our range. Our website hosts thousands of pictures, an insurance valuation guide which is free to download and lots of information about your favourite Swarovski products. Looking for rare crystal? Our Crystal Detective Service can help you to track that elusive piece down. Last, but definitely not least, we feel extremely proud and highly honoured to be the only company who Swarovski UK recommend to clients seeking to buy or sell retired Swarovski crystal. We think that says it all! There are a few Ebay sellers who use similar names to those companies which are part of our group of companies - please do not be fooled, we only sell via this account and anyone with a similar name to any of our group of companies is definitely not us!
Location: United KingdomMember since: 26 Nov, 2009Seller: thecrystallodge

Business details

Business name: The Crystal Lodge (London) LtdAddress: 183 Edgware Road, NW9 6LP London, United KingdomEmail: sales@thecrystallodge.co.ukVAT number: GB 987154672

Feedback ratings

Last 12 months

Positive127- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
5.0
Reasonable postage cost
4.9
Delivery time
5.0
Communication
5.0

Seller Feedback (5,317)

4***r (99)- Feedback left by buyer.
Past month
Verified purchase
Great packaging
a***a (326)- Feedback left by buyer.
Past month
Verified purchase
Fits right into the herd
l***s (2566)- Feedback left by buyer.
Past month
Verified purchase
GREAT
w***o (587)- Feedback left by buyer.
Past month
Verified purchase
Highly recommend this seller, 5 stars, cheers
g***r (1)- Feedback left by buyer.
Past month
Verified purchase
pas encore reçu l'objet à ce jour
Reply from: thecrystallodge- Feedback replied to by seller thecrystallodge.- Feedback replied to by seller thecrystallodge.
We explained that this item is caught up in a backlog in Belgium customs - we sent you the detailed tracking which verifies this statement. I really don't see how you can blame us for this! There is no way of speeding up the customs process. This delay is completely out of our control and therefore your feedback is not only unfair, it is completely unjustified.
g***r (1)- Feedback left by buyer.
Past month
Verified purchase
pas encore reçu l'objet à ce jour
Reply from: thecrystallodge- Feedback replied to by seller thecrystallodge.- Feedback replied to by seller thecrystallodge.
We explained that this item is caught up in a backlog in Belgium customs - we sent you the detailed tracking which verifies this statement. I really don't see how you can blame us for this! There is no way of speeding up the customs process. This delay is completely out of our control and therefore your feedback is not only unfair, it is completely unjustified.
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