The Online Pen Company

About us

Since starting out in 2006, The Online Pen Company has grown from a small, specialist fine-writing retailer, to a market leader in pens, stationery and art supplies. Now with worldwide shipping, a team of committed and enthusiastic staff and a range of over 7,000 products, all whilst still maintaining the easy to use, simple to deal with values we were founded on.

Location: United KingdomMember since: 15 Apr, 2015Seller: theonlinepencompany

Business details

Business name: Pilotfish Trading LtdAddress: Unit 5, Barracks Road, Sandy Lane Industrial Estate, Stourport-on-Severn, Worcestershire, United Kingdom DY13 9QBPhone number: +44 1299826744VAT number: GB 822108467CRN: 04892700

Feedback ratings

Last 12 months

Positive2,155- positive Feedback in last 12 months

Neutral27- neutral Feedback in last 12 months

Negative38- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description

4.9

Reasonable postage cost

5.0

Delivery time

4.9

Communication

4.9

Seller Feedback (26,569)

n***o (167)- Feedback left by buyer.
Past month
Verified purchase
Never delivered, never answered messages?
e***t (3871)- Feedback left by buyer.
Past month
Verified purchase
Utterly useless company, have not received item and zero contact from them to resolve the issue, steer clear!!
h***c (591)- Feedback left by buyer.
Past 6 months
Verified purchase
asked for the extra large cartridge got small ons
i***4 (5)- Feedback left by buyer.
Past 6 months
Verified purchase
It never arrived
d***l (838)- Feedback left by buyer.
Past 6 months
Verified purchase
Fine, prompt delivery, no issues.
l***a (588)- Feedback left by buyer.
Past 6 months
Verified purchase
All good

See all Feedback

About us

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