We sell open box, b-stock, refurbished items, and new items too! Please carefully read the descriptions as well as look over the pictures carefully. We do our best to provide as much info as possible when listing our items. Thank you for supporting a small business. You can also visit our website for more products and information. www.the-plug.shop we are a small business that operates out of upper Michigan! You can visit our shop in person if you are ever in the area.