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hollowaybooks

hollowaybooks

5.8K items sold
400 followers
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FAQs

Delivery

For Postage & Packing costs, please consult the 'Postage and Payments' tab.

The majority of our items are sent via Royal Mail tracked and a tracking number will be provided. Large, heavier items will be sent via Parcelforce.

Where possible, we are happy to combine postage charges on multiple items purchased. Please contact us via eBay and wait for an amended invoice before making payment.

For International Shipping, we use eBay's Global Shipping Programme (GSP). This means we are not responsible for the prices quoted.

If you are purchasing from outside the UK, please note that we are not responsible for any relevant customs fees etc.

We aim to dispatch all orders within 2 working day

How long do I have to pay for my order?

We allow up to 5 working days for orders to be paid for to allow for customers to benefit from combined postage. Any items not paid for after 5 working days an unpaid item case will be opened.

Do you accept offers on your Buy It Now items?

Yes, we consider offers on Buy It Now items.


Returns & Refunds

We accept Returns on all our items.

If an item is damaged in transit and is not safe to return, we can accept a photo of the damaged item.

Once the photo/returned item is received, we will refund your original payment.

Customer Service

Our Feedback is important to us so please give us the opportunity to resolve any issues before leaving negative feedback.

We aim to ensure all our buyers are happy and will do our best to put right any given situation which is within our control.
Location: United KingdomMember since: 18 Apr, 2021

Feedback ratings

Last 12 months

Positive711- positive Feedback in last 12 months
Neutral7- neutral Feedback in last 12 months
Negative0- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.8
Delivery time
5.0
Communication
5.0

All Feedback (3,438)

  • u***t (353)- Feedback left by buyer.
    Past month
    Verified purchase
    The seller provided excellent service, ensuring prompt delivery and accurate item representation.
  • eBay automated Feedback- Feedback left by buyer.
    Past month
    Order completed successfully – tracked and on time
  • eBay automated Feedback- Feedback left by buyer.
    Past month
    Order completed successfully – tracked and on time
  • eBay automated Feedback- Feedback left by buyer.
    Past month
    Order completed successfully – tracked and on time
  • barnardos_charity (258334)- Feedback left by buyer.
    Past month
    Verified purchase
    Thank you for your prompt payment which supports Barnardo’s.
  • eBay automated Feedback- Feedback left by buyer.
    Past month
    Order completed successfully – tracked and on time
See all Feedback

About

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