This delicate antique xylophone was posted in a very flimsy box, with very little bubble wrap or padding inside to protect the item, and lots of empty space so that the contents were obviously knocked around a lot, when I opened it the wooden frame had snapped into pieces and one of the bells was broken. Very shocking to buy a precious item like this "in excellent condition", and receive it in such a bad state. I contacted the seller with photos but have had no response, apology or refund.
s***s (249)- Feedback left by buyer.
Past month
Verified purchase
All good. Perfectly as described. Well packaged. Very happy. Absolutely recommend seller. Thanks.
eBay automated Feedback- Feedback left by buyer.
Past month
Order completed successfully – tracked and on time
drclearance (9660)- Feedback left by buyer.
Past month
Verified purchase
Quick response and fast payment. Perfect! THANKS!!
industrial_part_solutions (1490)- Feedback left by buyer.
Past month
Verified purchase
Great communication. A pleasure to do business with.