Have a problem that I do not understand how to solve. I want to buy Jets Go pocket timetable 2002. Order confirmed, but after a few days I was notified that seller "does not ship to my location". I am based in Sweden and seller in Canada. I am requested to change delivery address. This is obviously impossible! If Ebay is aware that seller does not ship overseas or so, why was my order accepted in first place? How can I obtain my purchase?
Reply from: mikesavia- Feedback replied to by seller mikesavia.- Feedback replied to by seller mikesavia.
Dear Buyers,We would like to clarify that this feedback from buyer was originally addressed to the eBay. For unknown reasons, the system sent a msg to byer a few days after his offer was approved, regarding an issue with shipping to Sweden.We believe this occurred because the item was not paid for in time after the offer was approved, and the buyer did not contact us to clarify received msg from eBay? Rest assured, our shop has been providing excellent support to buyers for the past 12 years.
a***h (59)- Feedback left by buyer.
Past year
Verified purchase
We wait item long time, we received on 23 of june
Reply from: mikesavia- Feedback replied to by seller mikesavia.- Feedback replied to by seller mikesavia.
"Hello
Thank you very much for confirmation of receiving of you purchased item.
Could you please help to close this opened case as per instructions below…
We are very sorry for late of delivery due to international shipping delay by postal Offices.
Thank you
Regards
Mike
Sign in to eBay. Visit the Resolution Center. Under “Your requests and cases,” find the case or request you want to close and click “Take action.” Choose “Close this request” or “Close case.”