Most items are Pre-owned and may show signs of wear. I encourage buyers to review all pictures for exact condition. Items are shipped exactly as pictured. I do my best to list any flaws but occasionally I may miss something. If you have any issues please contact me before leaving any negative feedback. Positive feedback is greatly appreciated and helps out tremendously 😉! Rest assured buyer satisfaction is my number 1 priority! I ship each and every day except Sundays. I answer emails at least once a day except Sundays. If you leave a message Saturday afternoon/evening I will respond the following monday. If you have any questions or concerns please feel free to contact me.