Unfortunately packaging was inadequate (a flimsy envelope) so the brush arrived in 3 pieces.
Contacted seller & requested a replacement, they originally agreed to send replacement but then changed their mind as didn’t have any sturdier packaging to send it in, refund given.
I appreciated the quick response & refund however am now without the brush which is difficult to find. Just wish seller thought before sending about making sure item arrived in 1 piece
1***1 (45)- Feedback left by buyer.
Past month
Verified purchase
5* seller, packaging was amazing, highly recommended
The seller promptly refunded my money for this item which I didn t receive. So I m happy to revise my previous comments. The seller gave good customer service.
l**** (181)- Feedback left by buyer.
Past year
Verified purchase
Product cancelled by seller but communication was brilliant.