Terrible experience with this company.
Ordered a white clock, they messaged a week later saying the white was out of stock but they could send a black one. I said no and just a refund would be fine. I had no response, sent 3 more messages to seller with no response. I then had to contact eBay directly to say I hadn’t received my item as they’d marked it as delivered! EBay issued me a full refund but still no response from this seller.