Our guides below will explain everything you need to know about how to create, manage, and customise your account. You’ll also find out how to get help with any eBay account problems.
Setting up your account
Signing up for an eBay accountFind out how you can set up an eBay account using your email address or one of your social accounts.
Signing in to your accountLearn how to sign in and sign out of your account and what to do if you have any problems accessing your eBay account.
Managing your account
Changing your passwordLearn how to change your eBay password, whether you’ve forgotten it or would just like to update it.
MessagesFind out how to send someone a message on eBay and how to view your eBay Messages.
Purchase HistoryYou can keep track of all your orders, find order details, contact sellers, and more from your Purchase History.
Get help with your account
Get help with a hacked accountIf you think your account is compromised, we’ll work with you to secure it.
Account restrictions and suspensionsIf you can’t find your account, it may have been suspended or restricted.
Your seller account
Start selling on eBayWant to start selling your items on eBay? Read our overview on getting started.