Rules for sellers
eBay's policies help to create a safer, fair and enjoyable trading experience for all eBay members. As a seller, you are responsible for reviewing and understanding eBay's selling policies, as well as all applicable laws and regulations outlined in the user agreement.
We recommend that you learn about eBay's selling policies before you list an item. This will help you to avoid accidentally breaking rules. Also, eBay's selling policies are updated often to address emerging issues, so it is important to check them regularly for changes.
Make sure you follow these guidelines. If you don't, you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.
Solve a problem
There are some items that, due to legal restrictions and other considerations, aren't allowed or can only be listed under certain conditions. If you're not sure whether your item is allowed, you can learn why some items are prohibited or restricted and view a detailed list of items you can't sell.
First, check your email. If we end a listing we send the seller an email explaining why. If you don't see it, check your spam folders. Find out more about the reasons eBay removes listings
eBay works with copyright and trademark holders to remove listings from our site if the rights owner requests it. This can happen even if the item you are trying to sell is genuine. If you have questions about why an item was removed, contact the rights owner that requested the removal. You can find this information in the email we sent you. Find out more about our VeRO programme
BasicsRules for everyone - overview
These policies apply to all eBay membersProhibited and restricted items – overview
Find out what items can and can't be listedRules for listings
Find out what you should and shouldn't do when you list an item. For example, find out how to write a listing that accurately and completely describes your item.Rules about intellectual property – overview
We will remove listings that have the potential to violate certain copyrights, trademarks or other rights. Intellectual property owners can report listings as part of eBay's Verified Rights Owner (VeRO) Programme.Accepted payments policy
Learn about the forms of payment that sellers can accept from buyersSeller performance standards
We hold our sellers to high standards on eBay, and you should ensure you learn about them before you start sellingShill bidding policy
Sellers can't bid on their own item to drive up its price, or have family members, roommates or employees bid on their itemUnpaid item abuse
Sellers can't request a final value fee credit on a transaction if the buyer paid for the itemTax policy
Sellers are legally obligated to pay relevant fees and taxes on their eBay salesContact Information policies
Sellers must follow eBay's rules about displaying their contact information in a listing. Business sellers on eBay.co.uk are required by the Electronic Commerce (EC Directive) Regulations 2002 to display their contact details.
How toHow to report inappropriate trading
Find out what we can investigate and the actions we'll takeSelling with improved results
Find out how to create better listings that follow the rules