Quicklinks:
eBay Delivery powered by Packlink
eBay Delivery powered by Packlink is a platform that allows Irish sellers to purchase Delivery labels at competitive rates - opens in new window or tab.
When you print a postage label on eBay, you'll save money with the rates compared to what you'd pay at the post office, or to a carrier for most services. You'll also save time by not having to queue and you can pay for your labels as you go.
Simply take your sold items to their nearest drop-off location or have them collected. eBay Delivery offers fully tracked services, protecting you if the item is not received, or damaged in transit.
Benefits of using Packlink
You can save time and money when you create postage labels with eBay Delivery powered by Packlink.
- Your postage label is filled out automatically with your buyer's name and delivery address
- You can use our bulk label tool to print all of your labels together. You can also choose to fit your labels on a single sheet of A4 size paper to lower your printing costs
- You can print your labels on an ordinary printer, or use the print in store feature which gives you the opportunity to print a label in a drop off location
- You can create and print a pre-filled packing slip, detailing what you're sending to your buyer
- You can save time by having your parcel collected
- Tracking information appears automatically in My eBay and Seller Hub for both you and the buyer
- You may have access to discounted prices with Packlink labels
- You can view your created, in transit, and delivered shipments on the label platform
Tip
You can print postage labels from Sold - opens in new window or tab in My eBay.
How to create and print a postage label with Packlink
It's easy to create and print postage labels using eBay Delivery powered by Packlink. Here's how:
- Go to Sold in My eBay or Seller Hub, select the item and then select Print postage label.
- Select eBay Delivery powered by Packlink, and login.
- Choose your preferred delivery service by selecting View all services.
- Select a package size and a dispatch method. You can choose to drop your item off at a participating outlet most convenient for you, or have it collected.
- If you'd like to have your item collected, select Collection, your preferred courier and the date you'd like the item to be picked up.
- Review the summary of the details you selected including preferred delivery service, total cost and terms and conditions (T&Cs) then select Confirm and pay.
- Select Print label.
- Package the item safely and make sure the label is clearly visible, then take it to the drop off outlet you selected earlier, or prepare it for collection.
When you print a label you'll be charged for it, whether it's used or not. However you can cancel unused labels within 15 days.
How to create and print multiple labels
You can see all of your orders that are awaiting dispatch, and buy and print postage labels for them by going to the Bulk shipping tool - opens in new window or tab, or by visiting the Manage orders awaiting dispatch - opens in new window or tab tab in Seller Hub.
How to print Invoice/Packing slips, Invoice for your own records and order details
Invoice/Packing slips
An Invoice/Packing slip is a document summarising the details of the sale. The template provided by eBay can be used to issue your buyers with a document showing the detailed count and cost breakdown for each item in a delivery order such as VAT rate, sub-total, postage, and VAT amount.
You can customise your Invoice/Packing slip by adding details such as address label, your name, address, eBay store logo, store QR code, store URL, seller rating, warranty information, a thank you note for your buyers, and more.
For UK & EU business sellers with VAT obligations
You can add your VAT ID and VAT details such as VAT percentage and VAT amount to your Invoice/Packing slips. Please note that only verified VAT IDs will be shown. If you have multiple VAT IDs, you will have the option to select the most appropriate one for your invoice. You also have the option to add in a custom invoice number which will auto-increment by 1 for every new order. You will no longer be able to edit the invoice number once you have printed or downloaded the Invoice/Packing slip.
For orders where eBay collects and remits VAT, you should not issue an invoice to the buyer since a separate tax invoice is issued to the buyer by eBay. As appropriate, a separate transaction document or self-billing invoice will also be issued to the seller by eBay. You can view and download these documents from the Order details page in My eBay, see the Paying tax on eBay purchases and Your VAT obligations in the UK & EU pages for more information. For these orders, you can still print an order receipt or a packing slip, but an invoice number won't be included.
Invoice for your own records
Invoice for your own records is an internal document meant to help you keep track of accounting and contribute to a well-run operation overall. The invoice for your own records contains essential payment details and order information which can be used to maintain your inventory, taxation records and for bookkeeping purposes.
You can customise your invoice for your own records to include details such as listings photos, postage info, eBay store logo, and more.
Printing Invoice/Packing slips, Address label and Invoice for your own records
Here’s how you can print and customise your documents:
- Go to the Orders tab - opens in new window or tab in Seller Hub
- Select Print Invoices and more from the Postage drop-down menu or next to the order details
- Choose the document you want to create
- By clicking on customise, you can add and remove details (you have the option to add Address label to your Invoice/Packing slip so both can be printed together)
- You can see the preview on the right side
- Select print to create a PDF version of the document
- You can also click the downloadicon on the top right side of the preview to download your documents
You can also print a packing slip by choosing Print packing slip on the Manage postage labels - opens in new window or tab page.
Printing order details
You can also print out the full order details for the item. Here's how:
- Go to My eBay and then Sold - opens in new window or tab.
- Select More Actions and then View order details.
- On the Order details page, select the printer version option, and print the page.
International delivery through Packlink
When posting items internationally, you can pay for postage and print delivery labels through eBay delivery by Packlink - opens in new window or tab. In Ireland, Packlink is supported by UPS.
You can also arrange delivery abroad - opens in new window or tab using a nearby drop-off location or requesting a collection.
For more information on delivering items internationally, see our article on International postage for sellers.
Paying for your labels
With eBay Delivery powered by Packlink, you can pay for labels as you use them.
Important
When you print a label you'll be charged for it, whether it's used or not. However you can cancel unused labels within 15 days.
Pay as you Go
We now offer a convenient pay as you go option when purchasing labels on eBay. All you need to do is select one of the Packlink services and enter your credit or debit card details. The payment card details will be remembered for your next purchase.
How to cancel a postage label
If you printed a label with eBay Delivery Powered by Packlink, you can cancel it within 15 days by visiting Packlink help page on cancelling or modifying a shipment - opens in new window or tab.