|Home > Help >Feedback >All about Feedback >How do I leave Feedback?|
How do I leave Feedback?
How to leave Feedback
To leave Feedback for another member:
From here, you can leave Feedback for other members you've had transactions with during the past 60 days. You can also review and respond to Feedback left about you.
If you want to leave negative Feedback, you may be asked to complete a tutorial on negative Feedback first. This should only take a few minutes.
Note: Any Feedback you leave is public and permanent, so make sure that your comments are fair and factual. If there is a dispute, try to resolve differences before leaving Feedback.
Questions and answers about leaving Feedback
You have 60 days in which to leave Feedback from the date on which the listing ended or the buyer clicked Buy it now. You should wait until the transaction is complete before leaving Feedback - i.e. after the seller has received payment and the buyer has received the item.
There is no eBay policy that specifies who should leave Feedback first.
You can leave Feedback for a member more than once. However, to make sure that repeat Feedback is calculated in the Feedback score, each transaction must end in a separate week. For Feedback, eBay defines a week as Monday to Sunday, Pacific time.
For example, a buyer wins an item on Tuesday, receives it and gives the seller positive Feedback on Thursday. Then the buyer wins another item that week with the same seller. Any Feedback the buyer leaves for the second transaction will not count toward the seller's Feedback score. But if the buyer wins another item a week later (the following Monday or later), the Feedback will count toward the seller's Feedback score.
In addition to leaving an overall Feedback rating for a seller, buyers also can leave detailed seller ratings in four areas: item as described, communication, dispatch time, and postage and packaging charges.
We strongly encourage everyone to leave Feedback. Without it, you wouldn't be able to evaluate other members before doing business with them. However, it's not compulsory and we can't ask a member to leave Feedback for you.
If your trading partner doesn't leave Feedback for you, you may choose to send them a polite reminder via email. If they still don't leave Feedback, it's likely they've chosen not to leave a comment for you at all.
Your Feedback score is based on the number of members you interact with, not the number of items you sell. If you sell two items to one seller and they give you positive Feedback for both items, your score will rise by +1. Learn more about how Feedback scores are calculated.
Once you've submitted a Feedback comment, you can't edit or remove it. eBay can't edit Feedback. If a comment breaches our Inappropriate Feedback comments policy, we'll remove it.
You can leave a polite reply to the Feedback you received, or leave a follow-up comment to add more information to the Feedback you left for another member.
Buyers can revise the Feedback and detailed seller ratings they've left for sellers in some situations. For example, if the seller fixes a problem with the transaction, or if the buyer accidentally left the wrong Feedback. Learn more about requesting Feedback revision.
Have a question? We can help.
Ask eBay members
Get help from other eBay members. Visit the Answer Centre to post a question.