Rules for everyone: Overview
There are rules that all eBay users, both buyers and sellers, need to know and follow. These rules help to protect you when you are buying and selling on eBay, or participating in the community.
Rules about general member conduct
eBay members cannot:
When a buyer or seller issue comes up, depending on the particular situation, we may consider an individual's performance history and the specific circumstances, which can influence how we apply our rules and policies. At our discretion, we may choose to be more lenient with policy enforcement, as long as that decision doesn't result in eBay requiring payment from another member. We reserve the right to do the right thing for both buyers and sellers.
Rules about identity
Member identity is a building block of the eBay community. eBay treats member identity with great respect, and all community members are expected to do the same.
Rules about communicating with other eBay members
Rules about eBay’s responsibilities
Other questions you may have
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