Business Seller Update March 2021

Enhanced ways to help you list, eBay to manage payments in Ireland as well as a better post-sales experience for sellers and buyers in 2021.

Business Seller Update March 2021

Listing & Promoting

Read up on all the latest item specifics updates. There will be a unified listing experience across multiple devices - desktop, mobile and table.

Item specifics changes

Unified listing experience

Running your business

Improve your business efficiency and manage all of your post-sale claims in one convenient location in Seller Hub. We are shortening the time it takes to cancel items and you’ll soon be able to offer partial refunds for auto-accepted returns. We’re adding further seller protection for sellers who get caught in Below Standards and “Very High” Service Metrics evaluation. There will be a policy update in Service Metrics which will enable further restrictions on sellers with a “Very High” number of “Item not as described” and “Item not received” return requests. 

Importantly, find out about the upcoming tax law changes in the EU which will mean new requirements for all marketplaces. Read up on how you can prepare to comply with the changes in time.

New cancel function for unpaid items

New partial refund option on auto-accepted returns

Updates to how you manage post-sale issues

Changes to VAT requirements for Germany

Upcoming EU-wide VAT changes

Fees & Financials

As well as updating you on the latest fee, subscription and allowance changes across the EU, we’re introducing eBay managed payments and an eBay Money Back Guarantee.

Changes to fees, subscriptions, and allowances across Europe

Managed payments and an eBay Money Back Guarantee

Changes on our international sites

Do you sell on our other eBay sites? We've summarised the international changes for you.

International changes