Easily add public business information with our customised user experience

On this page

What you need to know

As a registered eBay business seller, you must include your business' contact information for EU buyers to meet European legal requirements. We've made it easy for you to customise the required business information.

Here's what you need to do

  • Log into your Account Settings on My eBay and navigate to the Public business information page.
  • Your verified business phone number and email will be pre-populated based on what you included when you registered as a business seller. If needed, you can change your pre-populated phone number and email. We recommend adding your business' customer service information (e.g. public phone number and email), if applicable.  

Adding these details allows you to be transparent with consumers, increase buyer trust, and give your buyers additional contact information.

Learn more about government regulations business sellers should know on our Help page.

FAQ

EU laws require that business sellers must publicly share their business contact information for items that are available for purchase to EU buyers. eBay must follow these guidelines and we’re making it easy for sellers to add the necessary information within their Account Settings on My eBay. 

By displaying this information, you’ll comply with the objectives of the DSA to drive transparency and increase trust.

Your business name, business address, verified email and phone number, and where relevant, business registration number will appear on your listings available for purchase to European buyers. It’s recommended that you include your business's customer service contact information (e.g. phone number and email), if applicable.