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Event ticket resale policy


Policy overview

You can resell tickets to entertainment events, including sporting events, concerts, and plays on

Some Irish sellers prefer to list items on All concert, festival, sports, theatre and comedy tickets listed on the UK site must be listed on, eBay’s dedicated ticket marketplace. StubHub is available for members with a UK registered addresses only. Sellers with an Irish address must list these types of tickets on Other types of tickets, such as cinema, experiences or theme parks may still be listed on; please see the tickets policy for more details.

If you're selling on, make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

What are the guidelines?



Permitted tickets to entertainment events, including sporting events, concerts and plays may be sold on provided that the face value of the resold ticket is included in the listing description

Not allowed

Tickets to events where all tickets are free to the public may not be sold by eBay members.


If you bought a ticket to a cancelled or postponed event

  • If the event was cancelled : contact your seller for more information about what to do next.

  • If the event was postponed :wait for rescheduling information. Make sure you keep your tickets. Your original tickets will still be valid for the new date.

If you want a refund, go to your Purchase history in My eBay to start a return request.

If you sold a ticket to a cancelled or postponed event

  • If the event was cancelled: in some cases, you can get a refund from the ticket outlet automatically. In other cases, you may have to return the tickets. Please refund your buyers and ask that they return the tickets to you.

  • If the event was postponed: if a buyer opens a case for a ticket refund, we encourage you to work with the buyer to resolve the issue. If the event is rescheduled, you may be able to get a refund from the ticket outlet, or you can relist the tickets.

For more details on getting a refund, contact the ticket outlet where you originally purchased your ticket.


eBay encourages all ticket sellers to follow the guidelines and laws for ticket sales.

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