Search the Help pages (Does not search for items or products) Search Help Pagestips
Enter your Help search terms here (Example:'contact seller')

Publishing contact information policy

Policy overview

You can't publish another eBay member's contact information in online public areas. If you see a breach of this policy, report it to us by clicking the Report link at the bottom of this page. Make sure you send a copy of the online posting or a link to the website where the member's information is published.

Make sure you follow these guidelines. If you don't, you may be subject to a range of actions, including limits of your buying and selling privileges and suspension of your account.

What are the guidelines?

Not allowed

  • Examples of contact information you can't publish:

    • Name

    • Address

    • Phone number

    • Email address

  • Public areas where you aren't allowed to publish contact information:

    • Profiles

    • Board posts

    • Feedback comments

    • Newsgroups

    • Online forums

    • Web pages

Note: User IDs aren't considered personal contact information.

Privacy is one of eBay's building blocks. When you register with us, we protect your personal information. We need you to respect the privacy of other eBay members.

Contact Customer Support

Report listing violations or problems with another eBay member.

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.